Accessibility Statement

Language: EN · 최종 업데이트: 2025-10-11

Trip2gather Accessibility Statement (English Translation)

Last Updated: September 25, 2025
Operator: JAPS
Contact: legal@trip2gather.app

JAPS designs and operates the Trip2gather service to ensure equal accessibility for all users.
This statement outlines our accessibility principles, scope, implementation, evaluation, and improvement procedures.

⚖️ Legal Validity and Interpretation
The official original document is in Korean (Original Version).
This translation is for reference only. In case of discrepancies, the Korean version prevails.

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1. Accessibility Principles

  • We aim to comply with WCAG 2.2 (Level AA), KWCAG 2.2, EN 301 549, and applicable parts of the U.S. ADA.
  • Accessibility is a mandatory evaluation criterion integrated into product roadmaps and QA processes.

2. Scope of Application

Category Description
Mobile App All iOS/Android Flutter apps (widgets, navigation, settings, notifications)
Web Service Firebase Hosting–based web pages and policy documents (including WebView)
Content User-generated content (UGC) such as posts, images, comments, and notifications

3. Technical and Design Implementation

3.1 Visual Accessibility

  • Maintain minimum text contrast ratio of 4.5:1 (3:1 for large text).
  • Provide alternative text (alt/semanticsLabel) for images and icons.
  • Ensure clear labels, hints, and error messages for interactive elements.

3.2 Auditory & Multimedia Accessibility

  • All key features remain usable regardless of visual or auditory ability.
  • For user-uploaded videos, captions or text summaries are recommended where possible.

3.3 Operability

  • Full support for screen readers (VoiceOver, TalkBack) and assistive input devices.
  • Logical tab order and focus management, with gesture alternatives provided.

3.4 Understandability

  • Clear, consistent terminology and instructions.
  • Error messages include guidance for resolution.
  • Localization (AppLocalizations) ensures consistent regional formats.

3.5 Robustness

  • Semantic HTML + WAI-ARIA principles for web; Flutter Semantics tree for apps.
  • Automated accessibility testing integrated into CI pipelines.

4. Compatibility and Technical Specifications

  • Assistive tech: VoiceOver, TalkBack, on-screen keyboard, switch control, Braille displays (where supported).
  • Supported platforms: Latest two versions of iOS/Android, Chrome, Safari, Edge.
  • Tech stack: Flutter, Firebase Hosting, Semantic HTML, WAI-ARIA.

※ Some legacy OS/browser versions may have limited functionality.

5. Known Limitations and Alternatives

  • User-uploaded media may lack captions or alt text.
  • Third-party embedded content (maps, payment, video) may not follow our standards.
  • All essential info is available in text-based formats upon request (.txt, .md, etc.).

6. Reasonable Accommodation

If users face accessibility difficulties due to disabilities or device environments,
we provide reasonable accommodations such as alternative formats, procedural adjustments, or direct assistance.
Request: legal@trip2gather.app

7. Feedback and Complaints

  1. Submission: “Settings > Accessibility Feedback” (in-app, gradually applied) or email legal@trip2gather.app
  2. First response: within 15 business days with resolution plan or result.
  3. If unresolved, users may contact relevant public authorities.

8. Evaluation and Conformance

  • Method: Self-assessment, automated testing, and user feedback.
  • External audit: Annual third-party verification planned.
  • Status: Partially conformant (target WCAG 2.2 Level AA).
    • Gaps: Missing alt text in UGC, limited control over embedded content.
    • Improvements: UGC upload guidance, alternative links, increased test coverage.

9. Governance, Procurement, and Training

  • Accessibility gates during design/code review and QA.
  • Procurement policy: Accessibility review for external SDKs/libraries.
  • Training: Annual company-wide and new hire onboarding.
  • Priority: Accessibility issues are treated as critical-level defects.

10. Legal Compliance and References

  • KWCAG 2.2, WCAG 2.2, EN 301 549 (EU)
  • ADA Title III (U.S.)
  • Korean “Act on the Prohibition of Discrimination against Persons with Disabilities”
  • EU Directive 2016/2102 (Web Accessibility Directive)

11. Continuous Improvement

Accessibility is an ongoing commitment.
We conduct pre-launch accessibility checks for every major update,
and annual internal and external audits to ensure compliance.
Results are disclosed in release notes or this statement.

Effective Date: September 25, 2025
This Accessibility Statement applies to all Trip2gather platforms (iOS, Android, Web).
The Korean version is the official original.